Store Policy

Return Policy

At Giltlens, your satisfaction is our top priority. We want you to love every pair you purchase — and if for any reason you don’t, we’ve got you covered.

We offer a full 30-day free return policy on all orders. If you’re not 100% happy with your purchase, you can return it within 30 days of receiving your order — no questions asked, completely free of charge.

Privacy & Safety

At Giltlens, your privacy and security are important to us. We collect personal information such as your name, email address, and payment details solely to process and deliver your orders. All payments are handled through secure, encrypted payment processors and your financial information is never stored on our servers. We do not sell or share your personal information with third parties. We may contact you with order updates and shipping confirmations. You can unsubscribe from any marketing emails at any time.

Customer Support

At Giltlens, we’re always here to help. Whether you have a question about your order, need help choosing the perfect pair of sunglasses, or simply want to know more about our products — our friendly support team is ready to assist you.
Feel free to reach out to us at any time and we’ll get back to you within 24 hours. We want to make sure every Giltlens customer has the best shopping experience possible.
Your happiness is our priority — never hesitate to get in touch, no question is too big or too small. We look forward to hearing from you!

Payment Methods

Credit / Debit Cards
PayPal
Apple Pay